UK Age Check Index

Photo ID

Also called: ID upload, document check, passport or driving licence scan.

What it collects

A photo of a passport, driving licence or other identity document, usually with a selfie to match against the document photo. The date of birth is read from the document; some services state they receive only the date of birth or an over-18 result.

The identity document is the most sensitive input of any method. Retention wording differs by deployer even for the same vendor; see the vendor-versus-deployer tables on the vendor pages.

What Ofcom says

Listed in Ofcom's January 2025 guidance (as photo-identification matching) as capable of being highly effective. The second most widely offered method in Ofcom's July 2026 sample. Ofcom

Listed as capable of being highly effective Offered by about 84% of the services in Ofcom's July 2026 sample (read from the report's chart; approximate).

Services with a recorded route

ServiceProviderRetention, as published
Apple devicesApple
“kept for a short period of time”

Quoted from support.apple.com, dated 18 September 2026; checked 18 October 2026. Held by the service and the vendor. Period as stated: ID image only; duration unspecified, followed by deletion.

Supported UK IDs: Apple’s UK page lists passports, driving licences and PASS-accredited proof-of-age cards (CitizenCard, My ID Card, TOTUM ID card, Young Scot National Entitlement Card). The 18 September 2026 version of Apple’s adult-confirmation page adds that passport scanning is available in Australia, Singapore, the UK and Texas, and that a Digital ID in Apple Wallet created from a US passport can also be used. The ID image is used for age confirmation and fraud prevention, then deleted; no exact duration is given.

BlueskyEpic Kids Web Services (Veriff)

No published retention period found (checked 18 October 2026).

Bluesky’s own post names only credit card and face scans. KWS’s developer page lists the ID route: “A user in all regions, except the Republic of Korea, can verify their age by scanning the front and back of their government-issued identification (ID) documentation.”, “In the United Kingdom, users will also be required to take a selfie to confirm their identity matches their ID documentation.” and “Veriff (veriff.com) verifies scanned ID documentation.” Whether Bluesky offers this route to UK users is not stated by Bluesky.

BumbleVeriff (ID check on Bumble’s behalf)
“Veriff will delete any data collected during the verification process, such as a selfie, the photograph of your ID, and any biometric data it may have collected, within 72 hours and never retain it for longer than 30 days after the verification is complete.”

Quoted from bumble.com; checked 18 October 2026. Held by the vendor. Period as stated: Veriff: within 72 hours, never longer than 30 days (Bumble privacy policy).

Bumble’s article: “ID Verification helps us make sure you’re who you say you are. We use your ID to check your age and photo.” The member uploads a government-issued ID such as a passport or driving licence and takes a live selfie. Bumble’s privacy policy: “If you choose to also verify your ID, our third party partner called Veriff will carry out the ID check on our behalf. Veriff will compare a selfie you take to your ID document.” A manual review without facial recognition can be requested. Where collecting identification numbers is not permitted, Bumble says it redacts them on receipt and deletes the original image after redaction. Bumble’s policy gives no separate period for its own copy of an ID beyond its general line that “Almost all profile data is deleted 28 days after account deletion/erasure”. Bumble’s South Korea page describes a manual ID route through Veriff’s portal.

Character.AIPersona
“For those users who do get prompted for an ID, it’s collected by Persona, not C.AI. Persona is a reputable third-party provider with strong safety and security controls. And they only keep the IDs they collect for one week.”

Quoted from support.character.ai, dated 1 August 2026; checked 18 October 2026. Held by the vendor. Period as stated: ID kept by Persona for one week (Character.AI’s statement); its data page says “within 7 days”.

Character.AI’s data page: “A government-issued ID is only requested as a final step if Persona is unable to confirm your age from the selfie alone.” Its FAQ: “During the age verification process with Persona, some users are required to provide a government-issued ID based on the results of the initial face scan. In this case, an accepted form of ID is required to continue. Without a valid ID, the verification process cannot be completed and the account cannot move forward.” Its troubleshooting page lists driver’s licence, passport, passport card, identification card, consular ID, certificate of citizenship, permanent residence card and immigration visa, says “The image must be of a physical ID, not a digital or electronic copy”, and “there is no alternative to submitting a selfie or government ID if you are prompted to do so.”

ChatGPTPersona
“Persona handles age verification and deletes your uploaded ID or selfie within 7 days after verification.”

Quoted from help.openai.com, dated 14 October 2026; checked 18 October 2026. Held by the vendor. Period as stated: 7 days after verification.

Government ID upload; Persona checks the date of birth and that the selfie matches the ID photo. OpenAI's page says ID numbers may be covered before uploading.

DepopDepop support (date-of-birth corrections)

No published retention period found (checked 18 October 2026).

Depop’s page: “If you’ve made a mistake, please contact support. We will ask you to provide a form of ID to verify your date of birth and amend it for you.” Depop’s privacy policy: “Where we cannot confirm your identity using other information that we hold about you or that you have provided to us, we may need you to send us copies of identification documents, which we will use together with your contact information.” and, on retention, “We will only keep your data for as long as we need it.” No period for identification documents is published, so the absence line applies.

DepopDepop Payments verification (Stripe)

No published retention period found (checked 18 October 2026).

Depop’s page says ID “may be required”; it does not say every seller is asked.

Depop’s page: under-18s who want to sell or buy through Depop Payments “may be required to provide a valid ID, or SSN if you are in the US, so we can verify your Depop Payments account.” Depop’s parents page: “further identification such as photographic ID and taxpayer information”. Depop’s terms say sellers sign up to Depop Payments “via Stripe”; its privacy policy names “Identification verification service providers, to verify your access to the Service and prevent fraudulent activity on your account” without naming them. No retention period is published, so the absence line applies.

Discordk-ID (document checked by Veratad)
“Upload a photo of a government-issued ID, which is scanned by k-ID along with a selfie to confirm it’s yours. Your ID and selfie are deleted immediately after your age is confirmed and will never be linked to your Discord account. Discord only ever receives your age.”

Quoted from support.discord.com, dated 24 September 2026; checked 18 October 2026. Held by the vendor. Period as stated: ID and selfie deleted immediately after the age is confirmed.

Discord’s page: “What’s actually available to you depends on factors such as your region or device, so the options below may not be the same for everyone.”

Discord’s vendors page (September 2026): “The image of your ID is sent through a secure portal to Veratad, one of k-ID’s trusted third-party providers. Veratad confirms the document’s authenticity and extracts your age. Your selfie is compared to the photo shown on the ID to confirm it belongs to you.” This settles the earlier k-ID versus Veratad question: k-ID orchestrates, Veratad checks the document.

EANot named on EA’s age-check page (failed checks are referred to the KWS support page)

No published retention period found (checked 18 October 2026).

EA: “In some countries, an age check is required to access certain content.” Brazil is the only country EA names; EA says those requirements “apply only to players in Brazil and only to affected games”.

EA’s page, for adults whose check fails: “double-check that your name and date of birth match your legal ID”; “make sure your photo is clear. blurry or cropped images can cause processing errors.”; “if you're using a passport, scan the photo page only; for other IDs, include both front and back.” “Still stuck? Go to the KWS support page for more help.” “Sometimes you may be switched from a low-friction (like facial scan) to a high-friction method (like uploading ID).” EA’s EA app page: “You may be asked to share proof of identity. Your information is stored securely and used only for age assurance.” No retention period is published, so the absence line applies.

Epic Games and FortniteEpic Kids Web Services (Veriff)

No published retention period found (checked 18 October 2026).

Available in the UK with a selfie; Epic’s own help page for adults correcting a date of birth does not list methods.

Kids Web Services’ developer page: “A user in all regions, except the Republic of Korea, can verify their age by scanning the front and back of their government-issued identification (ID) documentation.” “In the United Kingdom, users will also be required to take a selfie to confirm their identity matches their ID documentation.” “Veriff (veriff.com) verifies scanned ID documentation.” KWS’s privacy policy: “if you select ID Scan & Selfie as the method to verify your age, we will uniquely identify your image against your selected ID, which may be considered biometric data.” No deletion period for the ID or selfie is published by Epic or KWS.

FacebookYoti
“We'll delete your ID within 30 days.”

Quoted from facebook.com; checked 18 October 2026. Held by the service. Period as stated: ID deleted within 30 days (Facebook UK Help Centre).

Facebook’s page: “Yoti, a third-party age verification service uses a variety of options for people to verify their age on Facebook”, listing “Upload an ID” and “Take a video selfie”; “The ID that you choose must include a photo of your face and your date of birth.” with passport and driving licence as the types. Its “Types of IDs that Facebook accepts” page: “Facebook contracts with Yoti, a third-party age verification service, to ensure an age-appropriate experience for our users.” A separate page on identity confirmation says Facebook “may use an encrypted copy of the ID for up to one year” to improve fake-ID detection, with an opt-out under which it “will be deleted within 30 days”; the age-verification page carries the 30-day line without that qualification. “Depending on the laws in your region, you may also be required to get parental approval if we determine that you're under a certain age.”

FeeldYoti
“If a Member elects to provide government ID data, said data will only be processed for the limited purpose of verifying the Member’s age and shall be purged from storage immediately after verification is complete.”

Quoted from feeld.co; checked 18 October 2026. Held by the vendor. Period as stated: Purged immediately after verification (Feeld privacy policy; the terms say “from Yoti storage”).

Feeld’s article “If you fail age verification (or decide not to verify)” (updated 26 August 2025): after failing one method “You can retry that method one time” or “immediately try the other verification method”; “If you fail both methods: You’ll be prompted with a third method, allowing you to verify using an ID.” Feeld’s terms: “In limited circumstances, Members may elect to use Yoti for age verification by using a valid government identification card.” and “Any government identification data that members elect to provide shall be immediately purged from Yoti storage after verification.” The privacy policy also mentions an ID on support-ticket escalations.

Google Account and Google SearchGoogle
“If you upload a copy of your ID, your ID: Is stored securely. Won’t be made public. Will be deleted after your date of birth is successfully verified.”

Quoted from support.google.com; checked 18 October 2026. Held by the service. Period as stated: Deleted after the date of birth is verified; the date of birth itself is saved to the payments profile and Google Account.

Google’s page: “Your date of birth will be saved to your payments profile and updated in your Google Account to support your experience across Google services.” and “In certain cases, your ID may be subject to manual review in accordance with Google security policies.” Examples of valid ID: driver’s licence, passport, national ID card; “The types of ID you can use for age verification may vary by country.” The page gives country-specific redaction guidance for several European countries but none for the UK.

GrindrGrindr in-house
“To protect your privacy, any documents and videos you provide are only used for age assurance, are securely encrypted during the process, and are permanently deleted once age assurance is complete. Grindr will not retain the documents or videos you provide.”

Quoted from grindr.com, dated 11 October 2026; checked 18 October 2026. Held by the service. Period as stated: after check; keeps method and pass/fail.

The ID route pairs a video selfie with an official photo ID; Grindr lists the accepted documents on the page.

HingeHinge in-house (ID check)
“We keep a copy of your ID for 30 days to help audit and troubleshoot the ID check process.”

Quoted from help.hinge.co, dated 29 September 2026; checked 18 October 2026. Held by the service. Period as stated: ID copy 30 days; ID-check result until 90 days after account closure (2 years if banned).

Hinge’s page: “After completing your age check, you may be prompted to complete an ID check to help us confirm you are at least 18, in accordance with applicable legal requirements and guidelines (such as in the UK), and to check whether you appear to match the photo on your ID. You won’t be able to start connecting with people on Hinge until we verify your ID.” Documents listed: driver’s licence or learner’s permit, passport or passport card, national ID card, residence permit. “Hinge’s technology will check whether: Your Face Check scan matches the photo on your ID; and The date of birth on the ID indicates you are at least 18 years old.” If that fails, “a Hinge team member will review your ID manually”. “The results of the ID check (i.e., successful or not) are saved until 90 days after your account is closed (or 2 years if the account is banned).” “None of your ID check data appears on your profile or is shown to other daters.” An ID check is also how an appeal against an under-age removal is handled.

InstagramYoti
“We’ll delete your ID within 30 days”

Quoted from help.instagram.com; checked 18 October 2026. Held by the service. Period as stated: ID deleted within 30 days (Instagram help page).

Instagram’s page: “Yoti, a third party age verification service uses a variety of options for people to verify their age on Instagram”, listing “Upload an ID” and “Take a video selfie”. “The ID you choose must include a photo of your face and your birth date.” Passport and driver’s licence are the types listed. Meta’s 23 June 2022 post: “Your ID will be stored securely on our servers and is deleted within 30 days.” Meta’s general page on IDs says storage “depends on what you’re using it for”, with up to 180 days for advertiser or Meta Verified checks and up to one year where fraud or abuse is suspected; the age-verification page carries the 30-day line. “Depending on the laws in your region, you may also be required to get parental approval if we determine you’re under a certain age.”

Kickk-ID
“Your information is used only for the age check by the verification provider and is deleted once the process is complete.”

Quoted from help.kick.com, dated 21 May 2026; checked 18 October 2026. Held by the vendor. Period as stated: Deleted once the process is complete.

Availability varies by jurisdiction; the recorded FAQ does not confirm which methods UK viewers receive.

Only the front and back of the ID are scanned. Kick's FAQ adds that k-ID “does not retain any sensitive information you provide during the verification process. This includes credit card details, national ID numbers, and face scans.”

MinecraftYoti or Verifymy (Microsoft names both as partners)
“It is securely processed by our trusted age assurance partner and deleted after the process is complete.”

Quoted from support.microsoft.com, dated 24 August 2026; checked 18 October 2026. Held by the vendor. Period as stated: Deleted after the process is complete (Microsoft FAQ).

Microsoft: “Different countries/regions have different age verification partners.” The UK is listed as a country where you can verify now.

Listed as “Uploading a document” on Microsoft’s FAQ and its “How to verify your age for a Microsoft account” page (both dated 24 August 2026). Microsoft: “If one verification method doesn’t work, you can try another.”

OnlyFansOndato

No published retention period found (checked 18 October 2026).

Ondato’s case study (published 18 May 2026, moved to a new address) says OnlyFans requires users to verify “their age and identity through a comprehensive onboarding process” and that Ondato adapted its infrastructure for that onboarding; it does not name the document or biometric steps and gives no retention period.

Pinterestin-house

No published retention period found (checked 18 October 2026).

Pinterest’s page: a photo of a government ID taken with the camera at the time of verification, together with a selfie. Pinterest’s privacy policy: “matching your face against a government ID”. “Please do not send any sensitive documents, such as your government ID or birth certificate, to Pinterest directly. We cannot process your age verification through our support emails or contact form.” No retention period is published.

PlayStationYoti

No published retention period found (checked 18 October 2026).

The FAQ gives no retention sentence for the ID route beyond “Information you provide for age verification is processed by Yoti, our third-party provider.”

RedditPersona
“Persona deletes all of your personal information, including any images if collected, immediately after the verification process ends.”

Quoted from help.withpersona.com; checked 18 October 2026. Held by the vendor. Period as stated: Immediately after the verification process ends (Persona’s Reddit FAQ).

Reddit receives date of birth from the ID. Reddit’s own page (updated 6 October 2026): “Reddit does not receive or store these photos; we only store your verified age and status. Persona deletes your information immediately after it’s processed.”

Riot GamesKids Web Services (KWS)

No published retention period found (checked 18 October 2026).

Riot: adult verification is required “in some regions”; the regions are not listed and the UK is not named.

Riot: “a credit card or government ID that will be processed through Kids Web Services (KWS)”; “Riot doesn't store or access any of this personal information, it's only used by KWS to confirm you're an adult. For more information on that process and to learn more about how they handle your information, check KWS' Privacy Policy.” Neither Riot’s page nor KWS’s privacy policy publishes a deletion period for ID images, so the absence line applies.

RobloxPersona
“Our service provider, Persona, will respectively delete your Biometric Data within 30 days after collection, unless required by law (such as a warrant or subpoena) to keep your Biometric Data for a longer period.”

Quoted from en.help.roblox.com, dated 13 October 2025; checked 18 October 2026. Held by the vendor. Period as stated: Biometric data from ID and selfie: within 30 days after collection.

Roblox’s Biometric and Facial Media Data Privacy Notice (effective 13 October 2025): “For identity verification, Persona captures a photo of your ID and a selfie.” and “Roblox may access the photo of your ID and selfie stored by Persona for training, product improvement, and compliance purposes. Roblox will not have access to the face geometry processed by Persona.” The 30-day period applies to biometric data from this ID route; facial age estimation images and video are covered by the newsroom statement on the row above.

SpotifyYoti
“After the age assurance process is complete, Yoti will delete all the user’s data.”

Quoted from spotify.com; checked 18 October 2026. Held by the vendor. Period as stated: after check.

Spotify’s sentence covers the age assurance process as a whole (facial age estimation or ID document verification through Yoti).

ThreadsYoti

No published retention period found (checked 18 October 2026).

Threads’ page: “The ID you choose must include a photo of your face and your birth date.” Passport and driver’s licence are listed. “Depending on the laws in your region, you may also be required to get parental approval if we determine you’re under a certain age.” The Threads ID page states no retention period; Instagram’s equivalent page says “We’ll delete your ID within 30 days” (see the Instagram record).

TinderTinder in-house (ID Verification Check)
“We keep a redacted copy of your ID for 30 days to help audit and troubleshoot the ID verification check process.”

Quoted from help.tinder.com, dated 13 August 2026; checked 18 October 2026. Held by the service. Period as stated: Redacted ID copy 30 days; ID photo and date of birth for the life of the account; result until 90 days after closure (1 year if banned).

Tinder’s page: “In some regions, including the UK, you may also be required to complete a secondary ID verification check.” Automated review matches the stored FaceMap to the ID photo; manual review (up to 24 hours) sends a redacted ID to a human agent. “The results of the ID verification check (i.e., successful or not) are saved until 90 days after your account is closed (or 1 year if the account is banned).” and “We also keep the photo and date of birth from your ID for the lifetime of your account”.

Tumblrk-ID
“Tumblr won’t have access to the information you submit, just the final age-verification result. Documents are deleted after confirmation, and facial scan data never leaves your device.”

Quoted from changes.tumblr.com, dated 6 May 2026; checked 18 October 2026. Held by the vendor. Period as stated: after confirmation.

VintedVinted Customer Support (in-house)

No published retention period found (checked 18 October 2026).

Vinted’s page accepts, if it shows full name and date of birth: “Identity or residence card; Passport; Driving licence; Student ID card; Social or health insurance card; Public transport pass; Bank statement; Any other document that confirms your full name and date of birth.” “For your privacy, please make sure to hide unrelated personal information (such as ID numbers, photos, or addresses) from your documents. We only need to be able to see your full name and date of birth.” “Your data is always handled in line with our Privacy Policy and is only requested when necessary.” Vinted’s privacy policy (last updated 19 June 2026) sets periods for other documents, not for age documents: “Any documents you send to confirm account ownership are kept for 3 days.” and, of payment providers’ identity checks, “We don’t store the KYC documents you provide.” No retention period for an age-verification document is published, so the absence line applies.

X and Grokin-house

No published retention period found (checked 18 October 2026).

X's own page: “Users can submit a government-issued ID, which will be used to estimate their age by artificial intelligence systems.” X's own page names no vendor and gives no retention period. Press in July 2025 reported Persona and Au10tix deleting ID images, selfies and extracted data after 30 days, and named Stripe; X does not publish this.

XboxYoti or Verifymy (Microsoft names both as partners)
“It is securely processed by our trusted age assurance partner and deleted after the process is complete.”

Quoted from support.microsoft.com, dated 24 August 2026; checked 18 October 2026. Held by the vendor. Period as stated: Deleted after the process is complete (Microsoft FAQ, 24 August 2026).

Listed as “uploading a document” on Microsoft’s age-assurance FAQ (24 August 2026); the FAQ does not say which partner handles it for UK accounts.

Microsoft’s current account FAQ (24 August 2026): “Multiple age assurance options are available, provided by our partners Yoti and VerifyMe and include facial age estimation, and uploading a document.” The July 2025 Xbox Wire announcement said information “is protected with industry-standard encryption and is not stored or used for any other purpose.” Microsoft does not say which partner handles which method or region.

YouTubeGoogle
“Will be deleted after your date of birth is successfully verified.”

Quoted from support.google.com; checked 18 October 2026. Held by the service. Period as stated: after verification.

Google’s page lists for an uploaded ID: “Is stored securely”, “Won’t be made public”, “Will be deleted after your date of birth is successfully verified.” and “In certain cases, your ID may be subject to manual review in accordance with Google security policies.”

Vendors offering it

Yoti, Epic Kids Web Services, k-ID, Persona, Google, VerifyMy, Apple, Ondato, OneID, Veratad.