Depop: age checks in the UK

Depop asks for a date of birth at sign-up (13 or over) and again for Depop Payments (18 or over, needed to sell); it asks for a form of ID to correct a date of birth, and under-18s who want to sell may be asked for ID. No published retention period found (checked 18 October 2026).

Age check for some content or features Shopping and purchases Depop Limited (registered in England and Wales, company number 08316342; named in the Terms of Service effective 22 July 2026) verified 18 October 2026

Facts panel

Published statements are shown with their sources and the dates we checked them. Missing information and availability limits remain explicit.

Domain: depop.com
Age check: Account and payments checks, not an Online Safety Act content gate: no Depop page read mentions the Online Safety Act or Ofcom. The 18+ rule attaches to Depop Payments and PayPal, which sellers need; an account to browse and buy can be held from age 13.
Age check for some content or features
Triggered by: creating an account; specific features
Applies to: new accounts
Notes: Depop’s “How old do I have to be to use Depop?” help page (read 18 October 2026): “You have to be aged 13 or older to sign up to Depop & you must be over 18 to use PayPal and Depop Payments.” “If you’re not 18, but would like to sell or buy items through Depop we always ask you to talk to your parent or guardian as you may be required to provide a valid ID, or SSN if you are in the US, so we can verify your Depop Payments account.” Depop’s “Why does Depop need my date of birth?” page: “we check to make sure anyone signing up for a Depop account is at least 13 years old – the minimum required age to buy and sell on Depop.” “We will ask you for your date of birth when you sign up to Depop for the first time and we will ask for it again when you sign up to Depop Payments.” “If you’ve made a mistake, please contact support. We will ask you to provide a form of ID to verify your date of birth and amend it for you.” Depop’s Terms of Service (effective 22 July 2026), clause 2.3: “Children under the age of 13 are not allowed to use Depop. You've got to be at least 13 years old to use the Services or at least over the age at which you can provide consent to data processing under the laws of your country, if that is older than 13 years old.” Clause 8.2: “In order to list an item for sale on Depop, you must sign up to Depop Payments via Stripe and/or and connect a verified PayPal account to your Account, depending on your location.” Depop’s “Tips for parents and guardians” page: “If under 18, to sell or buy items through Depop Payments we always ask our users to talk to their parent or guardian as they may be required to provide further identification such as photographic ID and taxpayer information”.
Methods: Self-declared Photo ID
Depop’s page says ID “may be required”; it does not say every seller is asked.
Vendor: Other recorded providers for self-declared (Depop account sign-up (in-house)), photo id (Depop support (date-of-birth corrections)), photo id (Depop Payments verification (Stripe))
Overall record checked: 18 October 2026. Individual methods may have later checks, shown below.

Methods and retention, one row per method

Method	Provider	Retention, as published	Source
Self-declaration	Depop account sign-up (in-house)	No published retention period found (checked 18 October 2026). Notes: A typed date of birth, asked for at first sign-up and again at Depop Payments sign-up. Depop’s page: “We’ll use your date of birth to confirm you’re old enough to use Depop. Knowing the age of our users also helps us build a better and more tailored experience for the entire Depop community.” and “Your date of birth is not visible to other users.” Depop’s privacy policy (effective 3 September 2023): “We also collect your date of birth when you create an account, which we use for our legitimate interests in verifying your details, understanding the age range of our users, and providing age appropriate service and support to our users.” The page does not describe any check of the typed date beyond the ID route for corrections.	depophelp.zendesk.com Primary source · checked 18 October 2026
Photo ID	Depop support (date-of-birth corrections)	No published retention period found (checked 18 October 2026). Notes: Depop’s page: “If you’ve made a mistake, please contact support. We will ask you to provide a form of ID to verify your date of birth and amend it for you.” Depop’s privacy policy: “Where we cannot confirm your identity using other information that we hold about you or that you have provided to us, we may need you to send us copies of identification documents, which we will use together with your contact information.” and, on retention, “We will only keep your data for as long as we need it.” No period for identification documents is published, so the absence line applies.	depophelp.zendesk.com Primary source · checked 18 October 2026
Photo ID	Depop Payments verification (Stripe)	No published retention period found (checked 18 October 2026). Notes: Depop’s page: under-18s who want to sell or buy through Depop Payments “may be required to provide a valid ID, or SSN if you are in the US, so we can verify your Depop Payments account.” Depop’s parents page: “further identification such as photographic ID and taxpayer information”. Depop’s terms say sellers sign up to Depop Payments “via Stripe”; its privacy policy names “Identification verification service providers, to verify your access to the Service and prevent fraudulent activity on your account” without naming them. No retention period is published, so the absence line applies. Depop’s page says ID “may be required”; it does not say every seller is asked.	depophelp.zendesk.com Primary source · checked 18 October 2026

Method

Provider

Retention, as published

Source

Self-declaration

Depop account sign-up (in-house)

No published retention period found (checked 18 October 2026).

Notes: A typed date of birth, asked for at first sign-up and again at Depop Payments sign-up. Depop’s page: “We’ll use your date of birth to confirm you’re old enough to use Depop. Knowing the age of our users also helps us build a better and more tailored experience for the entire Depop community.” and “Your date of birth is not visible to other users.” Depop’s privacy policy (effective 3 September 2023): “We also collect your date of birth when you create an account, which we use for our legitimate interests in verifying your details, understanding the age range of our users, and providing age appropriate service and support to our users.” The page does not describe any check of the typed date beyond the ID route for corrections.

depophelp.zendesk.com
Primary source · checked 18 October 2026

Photo ID

Depop support (date-of-birth corrections)

No published retention period found (checked 18 October 2026).

Notes: Depop’s page: “If you’ve made a mistake, please contact support. We will ask you to provide a form of ID to verify your date of birth and amend it for you.” Depop’s privacy policy: “Where we cannot confirm your identity using other information that we hold about you or that you have provided to us, we may need you to send us copies of identification documents, which we will use together with your contact information.” and, on retention, “We will only keep your data for as long as we need it.” No period for identification documents is published, so the absence line applies.

depophelp.zendesk.com
Primary source · checked 18 October 2026

Photo ID

Depop Payments verification (Stripe)

No published retention period found (checked 18 October 2026).

Notes: Depop’s page: under-18s who want to sell or buy through Depop Payments “may be required to provide a valid ID, or SSN if you are in the US, so we can verify your Depop Payments account.” Depop’s parents page: “further identification such as photographic ID and taxpayer information”. Depop’s terms say sellers sign up to Depop Payments “via Stripe”; its privacy policy names “Identification verification service providers, to verify your access to the Service and prevent fraudulent activity on your account” without naming them. No retention period is published, so the absence line applies.

Depop’s page says ID “may be required”; it does not say every seller is asked.

depophelp.zendesk.com
Primary source · checked 18 October 2026

What you will see

What happens: You enter a date of birth when you sign up (13 or over) and again when you set up Depop Payments, which you need to sell and which is for over-18s. If you entered the wrong date, Depop support asks for a form of ID before changing it. Under-18s who want to sell are told to involve a parent or guardian, who may need to provide ID and taxpayer information.
How long it takes: Not stated by the service.
If you decline: Depop’s pages do not say what happens if ID is refused; its 18+ rule applies to Depop Payments and PayPal, which are needed to list items for sale.
Official help page: depophelp.zendesk.com

Still being verified

These points about this entry are not yet settled. They are shown rather than hidden. Until each is resolved, the facts panel records only what a published source says.

Depop says it checks “to make sure anyone signing up for a Depop account is at least 13 years old” but describes no check of the typed date of birth other than the ID route for corrections.
What Stripe requires of a UK seller setting up Depop Payments is not on Depop’s pages; Depop says a valid ID “may be required”. Whether that verification reaches Depop or stays with Stripe is not stated.
No retention period for identification documents is published; Depop’s privacy policy says “We will only keep your data for as long as we need it” and offers retention details on request.
No Depop page read mentions the Online Safety Act or Ofcom.
Depop’s help centre blocks automated reading (HTTP 403); the pages were read in the browser pane. The Terms of Service page carries three versions (headed “Updated 2 July 2026”, effective 22 July 2026 and 29 March 2026); the age clauses are the same in each.

Questions people ask about Depop

Does Depop require age verification in the UK?

For some content or features. As of 18 October 2026, Depop asks UK users to complete an age check for creating an account and specific features, applying to new accounts. Account and payments checks, not an Online Safety Act content gate: no Depop page read mentions the Online Safety Act or Ofcom. The 18+ rule attaches to Depop Payments and PayPal, which sellers need; an account to browse and buy can be held from age 13. Depop’s page says ID “may be required”; it does not say every seller is asked.

Is the Depop age check a face scan?

No. The recorded methods are Self-declaration and Photo ID. Providers named: Depop account sign-up (in-house), Depop support (date-of-birth corrections) and Depop Payments verification (Stripe). Account and payments checks, not an Online Safety Act content gate: no Depop page read mentions the Online Safety Act or Ofcom. The 18+ rule attaches to Depop Payments and PayPal, which sellers need; an account to browse and buy can be held from age 13. Depop’s page says ID “may be required”; it does not say every seller is asked.

What does Depop keep after the age check?

Self-declaration via Depop account sign-up (in-house): No published retention period found (checked 18 October 2026). Photo ID via Depop support (date-of-birth corrections): No published retention period found (checked 18 October 2026). Photo ID via Depop Payments verification (Stripe): No published retention period found (checked 18 October 2026). Account and payments checks, not an Online Safety Act content gate: no Depop page read mentions the Online Safety Act or Ofcom. The 18+ rule attaches to Depop Payments and PayPal, which sellers need; an account to browse and buy can be held from age 13. Depop’s page says ID “may be required”; it does not say every seller is asked.

What if the Depop age check is not working?

This site records what the service publishes; it does not troubleshoot or offer workarounds. Depop's own help page is https://depophelp.zendesk.com/hc/en-gb/articles/360001773088-How-old-do-I-have-to-be-to-use-Depop. The record lists 2 methods; availability depends on the service and account: Self-declaration and Photo ID. If you do not complete the check, the service states: Depop’s pages do not say what happens if ID is refused; its 18+ rule applies to Depop Payments and PayPal, which are needed to list items for sale. Account and payments checks, not an Online Safety Act content gate: no Depop page read mentions the Online Safety Act or Ofcom. The 18+ rule attaches to Depop Payments and PayPal, which sellers need; an account to browse and buy can be held from age 13. Depop’s page says ID “may be required”; it does not say every seller is asked.

Regulator actions

No Ofcom or ICO action naming this service is recorded as of 18 October 2026.

Full enforcement register · Regulatory timeline

Sources for this entry

Depop Help Centre: How old do I have to be to use Depop? service help
Depop Help Centre: Why does Depop need my date of birth? service help
Depop Help Centre: Tips for parents and guardians service help
Depop Terms of Service (effective from 22 July 2026; Depop Limited) service policy 22 July 2026
Depop Privacy Policy (effective from 3 September 2023; “Children”; “How long do we keep your data?”) service policy 3 September 2023

Changes to this record

2026-10-18 — seed: Record created from Depop’s own help pages (How old do I have to be to use Depop?; Why does Depop need my date of birth?; Tips for parents and guardians), its Terms of Service and its privacy policy, read 18 October 2026, with research/01 row 55 (“N (13+ browse, 18+ sell)”, secondary source) as the starting point only. seed

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