Replika: age checks in the UK
Replika is for over-18s by declaration: a birth date at sign-up, and a system that reacts to mentions of being under age by asking for the birthday again or suspending access. No document or face check is described. No published retention period found (checked 18 October 2026).
No active verification prompt recorded AI chat Luka, Inc. (San Francisco; named in the Terms of Service of 30 March 2026 and the Privacy Policy of 27 May 2026) verified 18 October 2026
Facts panel
Published statements are shown with their sources and the dates we checked them. Missing information and availability limits remain explicit.
- Domain
- replika.com
- Age check
No Replika page read names the United Kingdom or the Online Safety Act. Italy’s data protection authority (decision of 10 April 2025, reported by the European Data Protection Board) found that until 2 February 2023 Luka “had not implemented any age verification mechanisms—either at registration or during use of the service” and that “the age verification system currently implemented by the controller continues to be deficient in several respects”.
No active verification prompt recorded- Triggered by
- age estimated from account signals only
- Applies to
- not stated
- Notes
- Replika’s Terms of Service (last updated 30 March 2026), clause 6.4 “Use of Replika by minors”: “If you are under 18, you are not authorized to use the Services, with or without registering.” Replika’s Privacy Policy (last updated 27 May 2026): “Profile information. We ask you to provide your birth date, pronouns, and – on a voluntary basis – your work status when you create an account for the Apps.”; among its purposes, “Verifying the age of registered users.”; section 8: “The Services are not intended for individuals under the age of 18. If we discover that minors under the age of 18 are using the Apps, we will promptly block their access and delete their account.” Replika’s help article “How do I update my birthday or age?”: “If you’ve accidentally entered an incorrect age or date of birth, you can update it within 24–48 hours. After that, you’ll need to confirm your age before you can chat with your avatar again.” Replika’s blog “Creating a safe Replika experience” (10 April 2023): “we have implemented an age gate that requires users to confirm their age. We strictly enforce the limit of 18 years and older, and any user found to be under the age of 18 is blocked from using Replika. Additionally, we have a system that reacts to any mentions of being underage. If detected, we immediately prompt the user to re-enter their birthday or temporarily suspend their access to the app.” None of the pages read describes a document, face or third-party check.
- Methods
- Self-declaredInference
- Vendor
- Other recorded providers for self-declared (Replika account sign-up (in-house)), inference
- Overall record checked
- 18 October 2026. Individual methods may have later checks, shown below.
Methods and retention, one row per method
| Method | Provider | Retention, as published | Source |
|---|---|---|---|
| Self-declaration | Replika account sign-up (in-house) |
No published retention period found (checked 18 October 2026). Notes: A typed birth date at account creation (Privacy Policy: “We ask you to provide your birth date … when you create an account for the Apps.”), described by Replika’s 2023 blog as “an age gate that requires users to confirm their age”. The help article says a birthday changed after 24–48 hours needs the user to “confirm your age before you can chat with your avatar again”, without saying how. No retention statement about the birth date beyond the policy’s general terms is published, so the absence line applies. |
replika.com, dated 27 May 2026 Primary source · checked 18 October 2026 |
| In-house age inference | Provider not identified |
No published retention period found (checked 18 October 2026). Notes: Replika’s blog (10 April 2023): “we have a system that reacts to any mentions of being underage. If detected, we immediately prompt the user to re-enter their birthday or temporarily suspend their access to the app.” This is a reaction to what a user writes, not an estimate from behaviour; it is recorded here because Replika describes it as its means of finding under-18s. Replika’s current Privacy Policy (27 May 2026) lists “Verifying the age of registered users” as a purpose but does not describe the method. No retention period is published, so the absence line applies. |
blog.replika.com, dated 10 April 2023 Primary source · checked 18 October 2026 |
What you will see
- What happens
- You enter a birth date when creating an account; Replika’s terms bar under-18s. If you correct a wrongly entered birthday after 24–48 hours, Replika asks you to confirm your age before you can chat again. Replika’s 2023 blog says a mention of being under age prompts a birthday re-entry or a temporary suspension. No document, face or third-party check is described on any Replika page read.
- How long it takes
- Not stated by the service.
- If you decline
- Replika’s Privacy Policy: if it discovers an under-18 using the apps, “we will promptly block their access and delete their account.”
- Official help page
- help.replika.com
Questions people ask about Replika
Does Replika require age verification in the UK?
No active age check was found as of 18 October 2026. Replika estimates age from account signals rather than asking for a check. Replika’s Terms of Service (last updated 30 March 2026), clause 6.4 “Use of Replika by minors”: “If you are under 18, you are not authorized to use the Services, with or without registering.” Replika’s Privacy Policy (last updated 27 May 2026): “Profile information. We ask you to provide your birth date, pronouns, and – on a voluntary basis – your work status when you create an account for the Apps.”; among its purposes, “Verifying the age of registered users.”; section 8: “The Services are not intended for individuals under the age of 18. If we discover that minors under the age of 18 are using the Apps, we will promptly block their access and delete their account.” Replika’s help article “How do I update my birthday or age?”: “If you’ve accidentally entered an incorrect age or date of birth, you can update it within 24–48 hours. After that, you’ll need to confirm your age before you can chat with your avatar again.” Replika’s blog “Creating a safe Replika experience” (10 April 2023): “we have implemented an age gate that requires users to confirm their age. We strictly enforce the limit of 18 years and older, and any user found to be under the age of 18 is blocked from using Replika. Additionally, we have a system that reacts to any mentions of being underage. If detected, we immediately prompt the user to re-enter their birthday or temporarily suspend their access to the app.” None of the pages read describes a document, face or third-party check. No Replika page read names the United Kingdom or the Online Safety Act. Italy’s data protection authority (decision of 10 April 2025, reported by the European Data Protection Board) found that until 2 February 2023 Luka “had not implemented any age verification mechanisms—either at registration or during use of the service” and that “the age verification system currently implemented by the controller continues to be deficient in several respects”.
Is the Replika age check a face scan?
No. The recorded methods are Self-declaration and In-house age inference. Provider named: Replika account sign-up (in-house). No Replika page read names the United Kingdom or the Online Safety Act. Italy’s data protection authority (decision of 10 April 2025, reported by the European Data Protection Board) found that until 2 February 2023 Luka “had not implemented any age verification mechanisms—either at registration or during use of the service” and that “the age verification system currently implemented by the controller continues to be deficient in several respects”.
What does Replika keep after the age check?
Self-declaration via Replika account sign-up (in-house): No published retention period found (checked 18 October 2026). In-house age inference via the service: No published retention period found (checked 18 October 2026). No Replika page read names the United Kingdom or the Online Safety Act. Italy’s data protection authority (decision of 10 April 2025, reported by the European Data Protection Board) found that until 2 February 2023 Luka “had not implemented any age verification mechanisms—either at registration or during use of the service” and that “the age verification system currently implemented by the controller continues to be deficient in several respects”.
What if the Replika age check is not working?
This site records what the service publishes; it does not troubleshoot or offer workarounds. Replika's own help page is https://help.replika.com/hc/en-us/articles/360046490691-How-do-I-update-my-birthday-or-age. The record lists 2 methods; availability depends on the service and account: Self-declaration and In-house age inference. If you do not complete the check, the service states: Replika’s Privacy Policy: if it discovers an under-18 using the apps, “we will promptly block their access and delete their account.” No Replika page read names the United Kingdom or the Online Safety Act. Italy’s data protection authority (decision of 10 April 2025, reported by the European Data Protection Board) found that until 2 February 2023 Luka “had not implemented any age verification mechanisms—either at registration or during use of the service” and that “the age verification system currently implemented by the controller continues to be deficient in several respects”.
Has a regulator taken action over Replika's age checks?
other, 10 April 2025: Italian data protection authority (Garante): administrative fine of €5 million on Luka, Inc. and a compliance order. The authority found that until 2 February 2023 “the Company had not implemented any age verification mechanisms—either at registration or during use of the service—despite having declared that minors were excluded from potential users”, and that “the age verification system currently implemented by the controller continues to be deficient in several respects”. Reported by the European Data Protection Board (published 21 May 2025). No Replika page read names the United Kingdom or the Online Safety Act. Italy’s data protection authority (decision of 10 April 2025, reported by the European Data Protection Board) found that until 2 February 2023 Luka “had not implemented any age verification mechanisms—either at registration or during use of the service” and that “the age verification system currently implemented by the controller continues to be deficient in several respects”.
Regulator actions
- — other: Fine. Italian data protection authority (Garante): administrative fine of €5 million on Luka, Inc. and a compliance order. The authority found that until 2 February 2023 “the Company had not implemented any age verification mechanisms—either at registration or during use of the service—despite having declared that minors were excluded from potential users”, and that “the age verification system currently implemented by the controller continues to be deficient in several respects”. Reported by the European Data Protection Board (published 21 May 2025). edpb.europa.eu
Sources for this entry
- Replika Privacy Policy (last updated 27 May 2026; “Verifying the age of registered users”; section 8 Use of Replika by minors) service policy 27 May 2026
- Replika Terms of Service (last updated 30 March 2026; clause 6.4 Use of Replika by minors) service policy 30 March 2026
- Replika Help Center: How do I update my birthday or age? service help
- Replika blog: Creating a safe Replika experience (age gate; reaction to mentions of being under age) service policy 10 April 2023
- European Data Protection Board: AI: the Italian Supervisory Authority fines company behind chatbot “Replika” (decision of 10 April 2025) other 21 May 2025
Changes to this record
- — seed: Record created from Replika’s own Privacy Policy, Terms of Service, help article and 2023 blog post, read 18 October 2026, and the European Data Protection Board’s report of the Italian authority’s decision of 10 April 2025, with research/01 row 49 (“Unknown”; Italian fine only) as the starting point only. seed
Correct this entry
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